Bonanza Casino selected PDQ POS to modernize food and beverage operations, support mobile service throughout the property, preserve existing hardware investments, and introduce enterprise reporting and gaming integrations.
Find a modern casino POS platform capable of improving guest service while integrating with key gaming and security systems.
Deploy PDQ POS across the property while converting existing hardware and introducing mobile ordering capabilities.
Increased operational visibility, improved guest convenience, and a scalable technology foundation for future growth.
Bonanza Casino has served Reno, Nevada since 1973 and remains a favorite destination among local residents and visitors alike.
The family-owned gaming property features more than 400 slot machines, a William Hill Sports Book, award-winning dining, and hospitality experiences that depend on reliable food and beverage operations.
As food and beverage operations continued to grow, Bonanza Casino sought a point-of-sale platform that could improve operational efficiency while delivering a better experience for guests across the property.
Leadership wanted a partner capable of supporting future integrations, mobile ordering, analytics, and gaming-specific operational requirements without introducing unnecessary complexity.
Bonanza Casino leveraged PDQ POS's hardware conversion capabilities to preserve existing investments while deploying the latest POS platform throughout all three food and beverage profit centers.
Eight new tablets were added to support mobile food and drink ordering, allowing guests to remain engaged without leaving their gaming experience.
The deployment included integration planning with Konami Synkros and Avigilon security technologies, creating new operational visibility that had not previously existed at the property.
PDQ POS also introduced powerful reporting and analytics capabilities designed to help maximize operational performance and ROI.
“We took time to evaluate SSI, speaking to industry colleagues about their experience using PDQ POS. Once we finished our due diligence, the choice was obvious for us. One thing that immediately struck us was that SSI didn't just put our needs on a roadmap, they wrote their commitments to us into our contract.”
Ryan Sheltra, General Manager, Bonanza CasinoBy selecting PDQ POS, Bonanza Casino gained a modern platform designed to improve food and beverage operations while supporting future growth initiatives.
Mobile ordering capabilities, enhanced reporting, hardware preservation, and gaming-focused integrations helped position the property for continued operational success.
The deployment also marked the first boutique casino in Nevada to select PDQ POS, further expanding the platform's presence within the gaming industry.
Enterprise point-of-sale platform built for casino, hospitality, and food service operations.
Tablet-based ordering technology that allows guests to order food and beverages without leaving their game.
Integration support for Konami Synkros and enterprise security platforms.
“This partnership is especially meaningful to us, not simply because we're serving a legacy location in Nevada, but because this partnership was brought about by the continued positive sentiment of the casinos we've partnered with over the past several years.”
John White, EVP / CIO, PDQ POS