CUSTOMER SUCCESS STORY

Jimmy John's POS Partner Since 2006

For nearly twenty years, Jimmy John's has trusted PDQ POS to power thousands of locations, process millions of transactions and support one of the most recognizable quick service sandwich brands in the country.

The Challenge

Supporting thousands of locations operating in vastly different environments while maintaining speed, consistency and reliability.

The Solution

PDQ POS enterprise deployment, drive-thru technology, nationwide menu management and franchise support.

The Result

Millions of transactions processed monthly across one of the largest restaurant footprints in the United States.

THE BUSINESS

Supporting a national restaurant brand.

Jimmy John's has grown into one of America's most recognized quick service restaurant brands with more than 3,000 locations serving customers across the United States.

From standalone restaurants and strip centers to airports and food courts, the brand operates in a variety of environments that place unique demands on both hardware and software.

THE CHALLENGE

Complexity at enterprise scale.

Jimmy John's requires a platform capable of handling millions of transactions each month while maintaining speed and consistency across thousands of locations.

Individual orders often contain extensive customization options, including proteins, vegetables, condiments, beverages, combos, upsells, delivery and takeout requirements. The POS platform must process and communicate those details accurately every time.

The brand also regularly launches limited-time offers and promotions that must be deployed simultaneously across the country.

THE SOLUTION

Enterprise POS built for scale.

Nationwide Enterprise Deployment

Signature Systems worked alongside Inspire Brands™ and franchisees to support both new builds and existing restaurant retrofits.

PDQ POS was deployed across a wide range of operating environments, from traditional standalone stores to airports and food courts.

Drive-Thru & Order Customization

PDQ POS supports highly customizable ordering workflows while maintaining the speed required in quick service environments.

Integrated drive-thru capabilities help restaurants process orders quickly during peak demand periods.

"For nearly twenty years, Jimmy John's has trusted PDQ POS to support thousands of locations and process millions of transactions."

THE RESULT

A long-term technology partnership.

PDQ POS continues to support Jimmy John's nationwide operations, helping stores process orders accurately, deploy new promotions and maintain consistent guest experiences across the country.

Together, Signature Systems, Inspire Brands™ and Jimmy John's have processed hundreds of millions of customer orders while supporting the continued growth of the brand.

PRODUCTS USED

Technology highlighted in this success story.

PDQ POS

Enterprise restaurant point of sale platform.

Drive-Thru Solutions

Speed-focused ordering and service workflows.

Enterprise Menu Management

Nationwide promotion and menu deployment.