Old Antlers Inn
A country inn, restaurant and lounge that replaced paper tickets with PDQ POS Kitchen Display Systems and QR code ordering to better coordinate dining room, bar, takeout and guest room orders.
The Challenge
Dining room orders, bar orders and takeout all competed for attention on paper tickets in a fast-paced kitchen.
The Solution
PDQ POS Kitchen Display Systems and QR code ordering streamlined kitchen operations and guest ordering.
The Result
Dining room, lounge, takeout and in-room ordering now operate through one connected workflow.
A country inn where the kitchen sets the standard.
On Route 6 in Wellsboro, Pennsylvania, the Old Antlers Inn has spent more than a decade building a reputation that draws guests from well beyond Tioga County.
The operation combines an inn, a farm-to-table restaurant and a busy lounge under one roof. Local ingredients, seasonal offerings and guest favorites have helped the property become a destination for both travelers and locals.
Coordinating a complex kitchen using paper tickets.
Dining room service, bar service and takeout all flowed through the same kitchen using traditional printed tickets. Managing timing and sequencing across multiple revenue channels relied heavily on manual coordination.
During busy periods tickets became difficult to track, courses could leave the kitchen out of sequence and kitchen efficiency depended heavily on the expediter.
Kitchen Display Systems and QR Code Ordering.
Kitchen Display System
PDQ POS Kitchen Display replaced paper ticket rails with station-specific kitchen screens.
Orders route directly to the appropriate preparation area, helping kitchen staff focus on the items relevant to their station while improving timing and visibility.
Guest Room QR Ordering
Guests scan a QR code from their room to access the Inn's live menu directly from their own phone.
Orders flow directly into PDQ POS and the kitchen workflow without requiring a dedicated room service team.
“The expediter stopped being the bottleneck. Bar orders, dining room orders and takeout now flow through one coordinated kitchen workflow.”
One POS platform supporting the entire operation.
Today Old Antlers Inn manages dining room service, lounge service, takeout and guest-room ordering through a single point of sale platform.
The technology stays behind the scenes while helping the team deliver a more consistent guest experience.
Technology featured in this success story.
PDQ POS
Restaurant point of sale platform.
Kitchen Display Systems
Kitchen production and order routing.
Online Ordering
QR code ordering for guests and takeout.
Old Antlers Inn
3591 Route 6
Wellsboro, PA 16901
814-433-2600